Overstock.com E-Business Essay Example

Overstock.com E-Business Essay The e-commerce system chosen is the Overstock. com. Overstock. com is an online retailer offering a broad variety of high-quality, branded name goods at discount prices, including bedding, home decor, appliances, watches, jewellery, electronics, sporting goods, clothing and shoes. At the beginning, Overstock. com sold surplus and returned merchandise on an online E-commerce marketplace and liquidating the inventories of the failed dot-com companies at below-wholesale prices (Drummond, 2006). Recently, it has expanded to sell new merchandise and also offering manufacturers, distributors and other retailers an alternative sales channel for liquidating their inventory. In addition to its direct retail sales, Overstock. com has also offered online auctions on its website. The company’s major competitors are eBay and Amazon. com (Mann, 2005). b. The e-Marketplace. Overstock. com is considered as a private e-marketplace that is owned by a single company. In a sell-side e-marketplace, such as Overstock. om will sell either standard or customised products to individuals (B2C) or to business (B2B), this type of selling is considered to be one-to-many (Turban, King, Lee, Liang amp; Turban, 2010). Overstock. com uses the Internet to create a more efficient market for liquidation, closeout and other discount merchandise by providing consumers and businesses with quick and convenient access to high-quality, brand-name merchandise at discount prices. Besides that, Overstock. om operates the part of their website as an online auctions business, a marketplace for the buying and selling of goods and services-as well as online sites for listing cars and real estate for sale (Mann, 2005). Overstock. com is an example of virtual e-tailers that sell directly to consumers over the Internet without maintaining a physical sales channel. Virtual e-tailers have the advantage of low overhead costs and streamlined process (Turban et al. , 2010). General e-tailers, such as Overstock. om, selling a vast range of goods and services online, capitalize on the internet to offer such variety to a diverse group of customers geographically without the need to maintain a large physical storefront network (Mincedmedia, 2008). 2. Research into the e-business components. a. Organization. i. Possible internal organization functions involved the system. The internal organization of the Overstock. com is formed by few different departments. The sales and marketing department will find and retain customers by building effective customers relationships to increase the sales of the firm. We will write a custom essay sample on Overstock.com E-Business specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Overstock.com E-Business specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Overstock.com E-Business specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Marketers of the Overstock. com uses several types of online advertising methods such as banner ads, e-mail advertising and video ads (Turban et al. , 2010). The engineering department will be in charge of the firm’s e-commerce system, online security, payment systems, IT compliance, application software, website design and maintenances and also data management. The firm’s IT engineer will be responsible to use technology expertise such as the defence and e-commerce security strategy, e-commerce payment systems, application of software and the knowledge in the web 2. to facilitate the online business of Overstock. com (Kelly, 2005). The accounting and finance department will be responsible in partnering with other county departments to leverage resources that are essential toward achieving related objectives and also ensuring that quality financial services and information is provided. In addition, the operations department does the day to day operation of the business. The operations department of the Overstock. com consist of the merchandise operational coordinator, co-op manager and system administrative. They handle all the clerical functions having to do with clearance, settlement, and execution of trades (Mincedmedia, 2008). This department keeps customer records and handles the day-to-day monitoring of margin positions. ii. Possible firms, suppliers and business partners. Part of Overstock. coms merchandise is purchased by or manufactured specifically for Overstock. com. Merchandise is obtained either by buying excess inventory, referred to as the companys direct business, or by selling the merchandise of other retailers, catalogue companies, and manufacturers on a commission basis (Mann, 2005). Among their products are handmade goods produced for Overstock by workers in developing nations. The shopping business of the Overstock. com includes both a direct business and a fulfilment partner business. Products from the fulfilment partner segment are from various industry verticals, such as florist supplies, restaurant supplies, and office supplies (Wang, Liu Koong amp; Bai, 2009). Overstock. com form partnerships with companies such as Hewlett-Packard, Kenneth Cole, Simon amp; Schuster, Samsonite, and Cuisinart. These fulfillment partners, constituting the former commission side of Overstock. coms business, drove the companys revenue growth high and following its IPO. iii. Possible business process associated with the system. The shopping business of the Overstock. com includes both a direct business and a fulfilment partner business (Overstock. com). The fulfilment partner business is one of the business process associated with the system, Overstock. com sell merchandise of other retailers, cataloguers or manufacturers ) through their Website. Overstock. om currently has fulfilment partner relationships with approximately 1,250 third parties on their website (Ferguson amp; Hlavinkha, 2007). Overstock. com also provides an online auction service on the Website. The Auctions business allows sellers to list items for sale, buyers to bid on items of interest, and users to browse through listed items online. The revenue for the merchandise returned to the Company that we sell at auction is recor ded on a gross basis. Revenue from the auctions business will be included in the fulfilment partner segment. Besides that, an online site for listing cars for sale was provided as a part of the Website. The cars listing service allows dealers to list vehicles for sale and allows buyers to review vehicle descriptions, and allows purchasers to contact sellers for further information and negotiations on the purchase of an advertised vehicle. Revenue from the cars listing business is recorded net and is included in the fulfilment partner segment. In addition, an online site for listing real estate for sale was provided as a part of the Website. The real estate listing service allows customers to search for active listings across the country. Listing categories include foreclosures, live and on-line auctions, for sale by owner listings and also broker or agent listings. Revenue from the real estate listing business is recorded net and is included in the fulfilment partner segment (PR Newswire, 2010). b. Possible technologies. i. Hardware, Software and Network telecommunications technology. Overstock. com needed equipment that would perform consistently and handle the traffic peaks that occur in the fourth quarter of the year without service degradation therefore, they chosen Foundry’s BigIron MG8 high-performance 10-Gigabit switches to power the backbones at its headquarters. Foundry is a leading provider of high-performance enterprise and service provider switching, routing and Web traffic management solutions and also an application service provider for Overstock. com, Inc. Foundry has helped them achieve the level of performance with a solution that will accommodate future growth and the payoff can be enormous in terms of customer experience and cost savings (Foundry Network, n. d. ). Overstock. com is using the OptiMine Software, a provider of intelligence software for advertising optimization. Their flagship product, OptiMine Paid Search Bid Management Application, forecasts the performance of each paid search ad placement each day and automatically sets optimal bids. Overstock. com also uses many other software such as Breach Security’s web defend and VPNs for website security purpose. Besides that, software like EDIs are used for online data interchange via emails and chat rooms; EFTs are used for the purpose of e-payment systems (â€Å"Breach†, 2009). Overstock. om uses the internet and extranet, private network that uses Internet protocols and network connectivity (VeriSign, 2008). Overstock. com uses these network and telecommunications technology to operate the online shopping, online auctions and online listing cars and real estates. It has been described as a state of mind in which the Internet is perceived as a way to do business with a selected set of other companies, the fulfillment partner companies to sell their products online (â€Å"Success St ory†, 2009). ii. Payment systems and security technologies. The payment system used by Overstock. com is majorly based on online credit card payment. In the United States, credit card holders of the American Express, Discover Card, MasterCard and Visa card are able to purchase goods online directly from Overstock. com website. ‘Bill Me Later’ is a payment method offered on the websites of many well-known merchants, including Overstock. com. The site offers credit through CIT Bank, allows purchases to be made online without using a credit card. Besides that, the payment systems of Overstock. om also have many special features, such as secure ordering/Payment system, on-line ordering shopping cart system, on-line order tracking system, customers info is confidential, gift services available and also live customer representative (Steiner, 2006). Lately, Overstock. com has integrated Auction Checkouts payment service into its auction platform. Third-party sellers on Overstock. com Auctions can now accept credit card payments for auct ion sales without having a credit-card merchant account (McDonald amp; Dunbar, 1998). One of the most important issues for a desirable e-payment system is the system should be based on well-established security principles (Turban et al. , 2010). Overstock. com uses the methods of address verification, manual review and fraud screens and automated decision models in preventing financial frauds in the payment system. For securing the networks of Overstock. com, the company uses firewalls, VPNs and IDSs and also teaming with some leading provider of application security assessment to optimize their Web security systems (Overstock. com, 2010). For example, Overstock. om chose Breach Security’s WebDefend web application firewall (WAF) to provide immediate compliance with the latest Payment Card Industry (PCI) Data Security Standard (DSS) (VeriSign, 2008). The system ensures that all web-facing application be protected against known attacks via web application firewall vulnerability scans or code review. c. Value of the e-business system. i. Tangible benefits. The ef fect of e-business in Overstock. com has brought several tangible benefits to the firm itself. The sales of Overstock. com have increased due to the some of the factors. Revenue has increased by having new customers from new markets, from existing customers due to the repeat-selling and also cross-selling (Turban et al. , 2010). By using the e-business technology, costs can be reduced as the efficiency of search and transaction costs have been improved. Marketing cost also can be reduced as we reduce time for customer service, reduce printing and distribution costs of marketing communications. Besides that, Overstock. com’s supply chain cost also can be reduced by reducing the levels of inventory and having a shorter cycle time in ordering. In addition, administrative cost also can be reduced from more efficient routine business processes such as recruitment, invoice payment and holiday authorization (Schwartz, 2002). E-commerce system allows Overstock. com to carry out businesses without the barriers of time or distance and therefore people can save time and cost. Customers can log on to the Internet at any point of time, be it day or night and purchase or sell anything one desires at a single click of the mouse. The relationship between the customers and Overstock. om also can be improved because the website also includes a support home page where the customer support, customer care contacts and also some frequently asked questions. Overstock. com also provides personalization services whereby the firm will notify customers by e-mail when there are new products, according to the specific user’s preferences (Deeter-Schmelz, amp; Kennedy, 2004). ii. Intangible benefits. The use of e-business system by the Oversto ck. com also brings a lot of intangible benefits to the organizations, individual customers and society. One of the benefits is the enhancement of products, with the e-business system Overstock. om get to expand its business by selling their own product and also selling some ‘fulfilment partnership’ products, and further on manages an online auction site and provides car and real estate listings. Besides that, the e-business system brings more rapid, more responsive marketing communications including public relations to the firm (Turban et al. , 2010). A faster product development lifecycle will also enabling faster response to market needs (Ferguson amp; Hlavinkha, 2007). A better customer service will be served as well because of the customer service home page on the Overstock. com web page. Customers can solve their problems quickly by searching the web page. The firm can also easily collect feedback from customers on products. This can assist the firm in meeting customer’s expectations (Drummond, 2006). The strategic position of the company can be improved as the Overstock. com includes value propositions such as complementarities and novelty. Overstock. com provides complementarities such as the bundling of products and services, for example, the website offers a wide variety of products and after purchasing these products, shipping services from will be also included by the company. The novelty of what Overstock. om introducing is about using innovative ways for structuring, connecting partners and fostering new market. For example, Overstock. com helps some firms to liquidate their inventories and also sell their products on the website under the â€Å"fulfilment partner† category. Besides that, Overstock. com also provides online auction, listing car and real estate for sale which encourages the fostering of new market. Overstock. com also can make out new partners and supporting existing partners more efficiently and effectively with a better management of marketing information, customer information and business partners’ information (Schwartz, 2002). ii. Alignment with company vision, mission and objectives. By using the e-business system, Overstock. com has significantly cut down the cost associated with marketing, customer care, processing and information storage. It also reduces the time period involved with business process re-engineering and customization of products to meet the demand of particular customers, increasing productivity and customer care services. Electronic commerce reduces the burden of transportation to conduct businesses and thereby raises the amount of funds available for profitable investment. It also enables efficient customer care services. Alternatively, it collects and manages information related to customer behaviour, which in turn helps develop and adopt an efficient marketing and promotional strategy (Deeter-Schmelz, amp; Kennedy, 2004). In fact all these benefits will help out Overstock. com to achieve their vision, missions and objectives. Overstock. com’s vision is to provide online shoppers with the best price and a superior customer experience with the values of honest, helpful, efficient, accountable, and trustworthy, and committed to profitability and service. The value and benefits of e-business systems in Overstock. om can help to reach its vision as the cost reduction of firms and the improved customer service and relationship will allow customers to buy products with a cheaper price and enjoy a superior customer experience (Wang, Liu Koong amp; Bai, 2009). Overstock. com’s main mission is to save consumers’ money (Overstock. com). With the e-business system in the Overstock. com, con sumers can compare and shop online for the lowest prices and also get information easily with details and demos. The standard of living of the consumers also can be improved as consumer can afford to buy cheaper goods and services. The e-business system also helps Overstock. com to achieve its mission. The objective of the Overstock. com is to become the dominant internet-based closeout solution for holders of brand-name merchandise, allowing them to dispose of that merchandise discreetly and with high recovery values, and to ultimately become a one-stop Internet-based discount shopping destination. 3. Possible e-business issues a. Security and privacy issues The lack of trust in Internet commerce applications may result in cautious business operators and clients to abstain from using the Internet for now and revert back to traditional ways of doing business. This eradication of trust being fuelled by continued stories of hacker attacks on e-commerce sites and intrusion of consumer data privacy (Marchany amp; Tront, 2002). There are two major threats faced by Overstock. com: Denial of Service (DOS) and financial fraud. DOS is still an attack in which many major e-commerce sites suffer whereby hackers rely on software and zombie PCs to launch the attacks. DOS attacks can be difficult to stop; a series of steps could be costly to combat these attacks. Overstock. com consumers use credit cards for online purchases where security and fraud are the major issues in making e-payments. Due to this issue, wide variety of tools such as address verification and other authentication services are employed to reduce the problems while considering the ease of use and the fit within the overall business context. However, it is impossible to totally overcome security and fraud issues as the victimized industries, users, and organizations are still vulnerable due to the failure of taking necessary precautions to avoid becoming a victim (Turban et al. , 2010). Consumer privacy is becoming the most common security issue following theft and fraud as top concerns in e-commerce. For example, selling consumer data without the customer knowledge or permission is the major internal threat to consumer privacy. This type of issue will be a resistance for people to participate in certain types of e-commerce transactions if the assurance of privacy is low or non-existent. If the majority of businesses are not considered to be secure, the confidentiality and integrity of the customer information will be in doubt (â€Å"Breach†, 2009). Hence, e-commerce security needs to be addressed not only at the business site with its servers/network ut also on the client side, which includes direct connected home computers. Despite of all the security and privacy issues flooding the society, security architecture of e-commerce sites has to be tailored to ensure consumer data privacy and company resources are not used to attack other Internet sites. There are guidelines for securing systems and networks to educate the consumer on these e-commerce security issues. Consumers playing their part in solving these issues are the most critical element of the e-commerce security architecture (Turban et al. , 2010). Besides that, training and orientation programs are critical to increase the general public awareness of security on the Internet. IT and financial control groups within the e-commerce site should form an alliance to overcome the general resistance to implementing security practices at the business level while industry self-regulation of consumer privacy should make recommendations to congress in order to introduce legislation on privacy issues. b. Marketing issues. One of the marketing issues faced by Overstock. com is competition. Two major competitors of Overstock. com are eBay and Amazon. om (Overstock. com, 2010). These two competitors are well known e-marketplace for the internet surfers (Mann, 2005). Overstock. com has an oligopoly market structure in which a small number of firms supply most of the market. There are only a few firms dominating the market such as big firms with large share of market sales. Firms in an oligopoly market structure are interdependent whereby they watch each other closely because of the competitive strategy. Oligopoly firms such as the Overstock. com normally use non-price competition accrue greater revenue and market share. It has a high barrier to enter the market and large existing firms enjoy economies of scale. However, new entrants tend to face higher production and set up costs. Overstock. com has to spend enormous amount of money on advertising to win and retain their customers and brand loyalty. Consumer behaviour is also one of the marketing issues faced by Overstock. com. It is difficult to create customer loyalty as it is very fast and easy for consumers to switch loyalty online. Hence, enhancing loyalty through methods such as e-loyalty programs is a must. Besides that, building trust is very difficult since people do not know or see each other. Amazon. com is using one-to-one marketing which can increase the degree of loyalty. This one-to-one marketing strategy is not exercised by Overstock. com which leaves them in the losing end if compared to its competitors (Mincedmedia, 2008). In order for Overstock. com to survive in this competitive market, their possible market strategy and segmentation is to set up their e-business system as their storefront and gain new market target and new market opportunities on online selling sites of car and real estate listing (Overstock. com, 2010). Overstock.com E-Business Essay Example Overstock.com E-Business Essay The e-commerce system chosen is the Overstock. com. Overstock. com is an online retailer offering a broad variety of high-quality, branded name goods at discount prices, including bedding, home decor, appliances, watches, jewellery, electronics, sporting goods, clothing and shoes. At the beginning, Overstock. com sold surplus and returned merchandise on an online E-commerce marketplace and liquidating the inventories of the failed dot-com companies at below-wholesale prices (Drummond, 2006). Recently, it has expanded to sell new merchandise and also offering manufacturers, distributors and other retailers an alternative sales channel for liquidating their inventory. In addition to its direct retail sales, Overstock. com has also offered online auctions on its website. The company’s major competitors are eBay and Amazon. com (Mann, 2005). b. The e-Marketplace. Overstock. com is considered as a private e-marketplace that is owned by a single company. In a sell-side e-marketplace, such as Overstock. om will sell either standard or customised products to individuals (B2C) or to business (B2B), this type of selling is considered to be one-to-many (Turban, King, Lee, Liang amp; Turban, 2010). Overstock. com uses the Internet to create a more efficient market for liquidation, closeout and other discount merchandise by providing consumers and businesses with quick and convenient access to high-quality, brand-name merchandise at discount prices. Besides that, Overstock. om operates the part of their website as an online auctions business, a marketplace for the buying and selling of goods and services-as well as online sites for listing cars and real estate for sale (Mann, 2005). Overstock. com is an example of virtual e-tailers that sell directly to consumers over the Internet without maintaining a physical sales channel. Virtual e-tailers have the advantage of low overhead costs and streamlined process (Turban et al. , 2010). General e-tailers, such as Overstock. om, selling a vast range of goods and services online, capitalize on the internet to offer such variety to a diverse group of customers geographically without the need to maintain a large physical storefront network (Mincedmedia, 2008). 2. Research into the e-business components. a. Organization. i. Possible internal organization functions involved the system. The internal organization of the Overstock. com is formed by few different departments. The sales and marketing department will find and retain customers by building effective customers relationships to increase the sales of the firm. We will write a custom essay sample on Overstock.com E-Business specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Overstock.com E-Business specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Overstock.com E-Business specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Marketers of the Overstock. com uses several types of online advertising methods such as banner ads, e-mail advertising and video ads (Turban et al. , 2010). The engineering department will be in charge of the firm’s e-commerce system, online security, payment systems, IT compliance, application software, website design and maintenances and also data management. The firm’s IT engineer will be responsible to use technology expertise such as the defence and e-commerce security strategy, e-commerce payment systems, application of software and the knowledge in the web 2. to facilitate the online business of Overstock. com (Kelly, 2005). The accounting and finance department will be responsible in partnering with other county departments to leverage resources that are essential toward achieving related objectives and also ensuring that quality financial services and information is provided. In addition, the operations department does the day to day operation of the business. The operations department of the Overstock. com consist of the merchandise operational coordinator, co-op manager and system administrative. They handle all the clerical functions having to do with clearance, settlement, and execution of trades (Mincedmedia, 2008). This department keeps customer records and handles the day-to-day monitoring of margin positions. ii. Possible firms, suppliers and business partners. Part of Overstock. coms merchandise is purchased by or manufactured specifically for Overstock. com. Merchandise is obtained either by buying excess inventory, referred to as the companys direct business, or by selling the merchandise of other retailers, catalogue companies, and manufacturers on a commission basis (Mann, 2005). Among their products are handmade goods produced for Overstock by workers in developing nations. The shopping business of the Overstock. com includes both a direct business and a fulfilment partner business. Products from the fulfilment partner segment are from various industry verticals, such as florist supplies, restaurant supplies, and office supplies (Wang, Liu Koong amp; Bai, 2009). Overstock. com form partnerships with companies such as Hewlett-Packard, Kenneth Cole, Simon amp; Schuster, Samsonite, and Cuisinart. These fulfillment partners, constituting the former commission side of Overstock. coms business, drove the companys revenue growth high and following its IPO. iii. Possible business process associated with the system. The shopping business of the Overstock. com includes both a direct business and a fulfilment partner business (Overstock. com). The fulfilment partner business is one of the business process associated with the system, Overstock. com sell merchandise of other retailers, cataloguers or manufacturers ) through their Website. Overstock. om currently has fulfilment partner relationships with approximately 1,250 third parties on their website (Ferguson amp; Hlavinkha, 2007). Overstock. com also provides an online auction service on the Website. The Auctions business allows sellers to list items for sale, buyers to bid on items of interest, and users to browse through listed items online. The revenue for the merchandise returned to the Company that we sell at auction is recor ded on a gross basis. Revenue from the auctions business will be included in the fulfilment partner segment. Besides that, an online site for listing cars for sale was provided as a part of the Website. The cars listing service allows dealers to list vehicles for sale and allows buyers to review vehicle descriptions, and allows purchasers to contact sellers for further information and negotiations on the purchase of an advertised vehicle. Revenue from the cars listing business is recorded net and is included in the fulfilment partner segment. In addition, an online site for listing real estate for sale was provided as a part of the Website. The real estate listing service allows customers to search for active listings across the country. Listing categories include foreclosures, live and on-line auctions, for sale by owner listings and also broker or agent listings. Revenue from the real estate listing business is recorded net and is included in the fulfilment partner segment (PR Newswire, 2010). b. Possible technologies. i. Hardware, Software and Network telecommunications technology. Overstock. com needed equipment that would perform consistently and handle the traffic peaks that occur in the fourth quarter of the year without service degradation therefore, they chosen Foundry’s BigIron MG8 high-performance 10-Gigabit switches to power the backbones at its headquarters. Foundry is a leading provider of high-performance enterprise and service provider switching, routing and Web traffic management solutions and also an application service provider for Overstock. com, Inc. Foundry has helped them achieve the level of performance with a solution that will accommodate future growth and the payoff can be enormous in terms of customer experience and cost savings (Foundry Network, n. d. ). Overstock. com is using the OptiMine Software, a provider of intelligence software for advertising optimization. Their flagship product, OptiMine Paid Search Bid Management Application, forecasts the performance of each paid search ad placement each day and automatically sets optimal bids. Overstock. com also uses many other software such as Breach Security’s web defend and VPNs for website security purpose. Besides that, software like EDIs are used for online data interchange via emails and chat rooms; EFTs are used for the purpose of e-payment systems (â€Å"Breach†, 2009). Overstock. om uses the internet and extranet, private network that uses Internet protocols and network connectivity (VeriSign, 2008). Overstock. com uses these network and telecommunications technology to operate the online shopping, online auctions and online listing cars and real estates. It has been described as a state of mind in which the Internet is perceived as a way to do business with a selected set of other companies, the fulfillment partner companies to sell their products online (â€Å"Success St ory†, 2009). ii. Payment systems and security technologies. The payment system used by Overstock. com is majorly based on online credit card payment. In the United States, credit card holders of the American Express, Discover Card, MasterCard and Visa card are able to purchase goods online directly from Overstock. com website. ‘Bill Me Later’ is a payment method offered on the websites of many well-known merchants, including Overstock. com. The site offers credit through CIT Bank, allows purchases to be made online without using a credit card. Besides that, the payment systems of Overstock. om also have many special features, such as secure ordering/Payment system, on-line ordering shopping cart system, on-line order tracking system, customers info is confidential, gift services available and also live customer representative (Steiner, 2006). Lately, Overstock. com has integrated Auction Checkouts payment service into its auction platform. Third-party sellers on Overstock. com Auctions can now accept credit card payments for auct ion sales without having a credit-card merchant account (McDonald amp; Dunbar, 1998). One of the most important issues for a desirable e-payment system is the system should be based on well-established security principles (Turban et al. , 2010). Overstock. com uses the methods of address verification, manual review and fraud screens and automated decision models in preventing financial frauds in the payment system. For securing the networks of Overstock. com, the company uses firewalls, VPNs and IDSs and also teaming with some leading provider of application security assessment to optimize their Web security systems (Overstock. com, 2010). For example, Overstock. om chose Breach Security’s WebDefend web application firewall (WAF) to provide immediate compliance with the latest Payment Card Industry (PCI) Data Security Standard (DSS) (VeriSign, 2008). The system ensures that all web-facing application be protected against known attacks via web application firewall vulnerability scans or code review. c. Value of the e-business system. i. Tangible benefits. The ef fect of e-business in Overstock. com has brought several tangible benefits to the firm itself. The sales of Overstock. com have increased due to the some of the factors. Revenue has increased by having new customers from new markets, from existing customers due to the repeat-selling and also cross-selling (Turban et al. , 2010). By using the e-business technology, costs can be reduced as the efficiency of search and transaction costs have been improved. Marketing cost also can be reduced as we reduce time for customer service, reduce printing and distribution costs of marketing communications. Besides that, Overstock. com’s supply chain cost also can be reduced by reducing the levels of inventory and having a shorter cycle time in ordering. In addition, administrative cost also can be reduced from more efficient routine business processes such as recruitment, invoice payment and holiday authorization (Schwartz, 2002). E-commerce system allows Overstock. com to carry out businesses without the barriers of time or distance and therefore people can save time and cost. Customers can log on to the Internet at any point of time, be it day or night and purchase or sell anything one desires at a single click of the mouse. The relationship between the customers and Overstock. om also can be improved because the website also includes a support home page where the customer support, customer care contacts and also some frequently asked questions. Overstock. com also provides personalization services whereby the firm will notify customers by e-mail when there are new products, according to the specific user’s preferences (Deeter-Schmelz, amp; Kennedy, 2004). ii. Intangible benefits. The use of e-business system by the Oversto ck. com also brings a lot of intangible benefits to the organizations, individual customers and society. One of the benefits is the enhancement of products, with the e-business system Overstock. om get to expand its business by selling their own product and also selling some ‘fulfilment partnership’ products, and further on manages an online auction site and provides car and real estate listings. Besides that, the e-business system brings more rapid, more responsive marketing communications including public relations to the firm (Turban et al. , 2010). A faster product development lifecycle will also enabling faster response to market needs (Ferguson amp; Hlavinkha, 2007). A better customer service will be served as well because of the customer service home page on the Overstock. com web page. Customers can solve their problems quickly by searching the web page. The firm can also easily collect feedback from customers on products. This can assist the firm in meeting customer’s expectations (Drummond, 2006). The strategic position of the company can be improved as the Overstock. com includes value propositions such as complementarities and novelty. Overstock. com provides complementarities such as the bundling of products and services, for example, the website offers a wide variety of products and after purchasing these products, shipping services from will be also included by the company. The novelty of what Overstock. om introducing is about using innovative ways for structuring, connecting partners and fostering new market. For example, Overstock. com helps some firms to liquidate their inventories and also sell their products on the website under the â€Å"fulfilment partner† category. Besides that, Overstock. com also provides online auction, listing car and real estate for sale which encourages the fostering of new market. Overstock. com also can make out new partners and supporting existing partners more efficiently and effectively with a better management of marketing information, customer information and business partners’ information (Schwartz, 2002). ii. Alignment with company vision, mission and objectives. By using the e-business system, Overstock. com has significantly cut down the cost associated with marketing, customer care, processing and information storage. It also reduces the time period involved with business process re-engineering and customization of products to meet the demand of particular customers, increasing productivity and customer care services. Electronic commerce reduces the burden of transportation to conduct businesses and thereby raises the amount of funds available for profitable investment. It also enables efficient customer care services. Alternatively, it collects and manages information related to customer behaviour, which in turn helps develop and adopt an efficient marketing and promotional strategy (Deeter-Schmelz, amp; Kennedy, 2004). In fact all these benefits will help out Overstock. com to achieve their vision, missions and objectives. Overstock. com’s vision is to provide online shoppers with the best price and a superior customer experience with the values of honest, helpful, efficient, accountable, and trustworthy, and committed to profitability and service. The value and benefits of e-business systems in Overstock. om can help to reach its vision as the cost reduction of firms and the improved customer service and relationship will allow customers to buy products with a cheaper price and enjoy a superior customer experience (Wang, Liu Koong amp; Bai, 2009). Overstock. com’s main mission is to save consumers’ money (Overstock. com). With the e-business system in the Overstock. com, con sumers can compare and shop online for the lowest prices and also get information easily with details and demos. The standard of living of the consumers also can be improved as consumer can afford to buy cheaper goods and services. The e-business system also helps Overstock. com to achieve its mission. The objective of the Overstock. com is to become the dominant internet-based closeout solution for holders of brand-name merchandise, allowing them to dispose of that merchandise discreetly and with high recovery values, and to ultimately become a one-stop Internet-based discount shopping destination. 3. Possible e-business issues a. Security and privacy issues The lack of trust in Internet commerce applications may result in cautious business operators and clients to abstain from using the Internet for now and revert back to traditional ways of doing business. This eradication of trust being fuelled by continued stories of hacker attacks on e-commerce sites and intrusion of consumer data privacy (Marchany amp; Tront, 2002). There are two major threats faced by Overstock. com: Denial of Service (DOS) and financial fraud. DOS is still an attack in which many major e-commerce sites suffer whereby hackers rely on software and zombie PCs to launch the attacks. DOS attacks can be difficult to stop; a series of steps could be costly to combat these attacks. Overstock. com consumers use credit cards for online purchases where security and fraud are the major issues in making e-payments. Due to this issue, wide variety of tools such as address verification and other authentication services are employed to reduce the problems while considering the ease of use and the fit within the overall business context. However, it is impossible to totally overcome security and fraud issues as the victimized industries, users, and organizations are still vulnerable due to the failure of taking necessary precautions to avoid becoming a victim (Turban et al. , 2010). Consumer privacy is becoming the most common security issue following theft and fraud as top concerns in e-commerce. For example, selling consumer data without the customer knowledge or permission is the major internal threat to consumer privacy. This type of issue will be a resistance for people to participate in certain types of e-commerce transactions if the assurance of privacy is low or non-existent. If the majority of businesses are not considered to be secure, the confidentiality and integrity of the customer information will be in doubt (â€Å"Breach†, 2009). Hence, e-commerce security needs to be addressed not only at the business site with its servers/network ut also on the client side, which includes direct connected home computers. Despite of all the security and privacy issues flooding the society, security architecture of e-commerce sites has to be tailored to ensure consumer data privacy and company resources are not used to attack other Internet sites. There are guidelines for securing systems and networks to educate the consumer on these e-commerce security issues. Consumers playing their part in solving these issues are the most critical element of the e-commerce security architecture (Turban et al. , 2010). Besides that, training and orientation programs are critical to increase the general public awareness of security on the Internet. IT and financial control groups within the e-commerce site should form an alliance to overcome the general resistance to implementing security practices at the business level while industry self-regulation of consumer privacy should make recommendations to congress in order to introduce legislation on privacy issues. b. Marketing issues. One of the marketing issues faced by Overstock. com is competition. Two major competitors of Overstock. com are eBay and Amazon. om (Overstock. com, 2010). These two competitors are well known e-marketplace for the internet surfers (Mann, 2005). Overstock. com has an oligopoly market structure in which a small number of firms supply most of the market. There are only a few firms dominating the market such as big firms with large share of market sales. Firms in an oligopoly market structure are interdependent whereby they watch each other closely because of the competitive strategy. Oligopoly firms such as the Overstock. com normally use non-price competition accrue greater revenue and market share. It has a high barrier to enter the market and large existing firms enjoy economies of scale. However, new entrants tend to face higher production and set up costs. Overstock. com has to spend enormous amount of money on advertising to win and retain their customers and brand loyalty. Consumer behaviour is also one of the marketing issues faced by Overstock. com. It is difficult to create customer loyalty as it is very fast and easy for consumers to switch loyalty online. Hence, enhancing loyalty through methods such as e-loyalty programs is a must. Besides that, building trust is very difficult since people do not know or see each other. Amazon. com is using one-to-one marketing which can increase the degree of loyalty. This one-to-one marketing strategy is not exercised by Overstock. com which leaves them in the losing end if compared to its competitors (Mincedmedia, 2008). In order for Overstock. com to survive in this competitive market, their possible market strategy and segmentation is to set up their e-business system as their storefront and gain new market target and new market opportunities on online selling sites of car and real estate listing (Overstock. com, 2010).

Bella Abzug - Activist and Member of Congress

Bella Abzug - Activist and Member of Congress Bella Abzug Facts: Known for: feminism, peace activism, first Jewish Congresswoman (1971-1976), organization founder, instituted Womens Equality Day. Her large hats and fiery personality brought her considerable public attention. Occupation: member of the US House of Representatives, lawyer, writer, news commentatorDates: July 24, 1920 - March 31, 1998Education:  Hunter College: B.A., 1942. Columbia University Law School: L.L.B., 1947.Honors:  Editor of Columbia Law Review; National Womens Hall of Fame, 1994Also known as: Bella Savitsky Abzug; Bella S. Abzug; Battling Bella; Hurricane Bella; Mother Courage Bella Abzug Biography: Born Bella Savitsky in the Bronx, New York, she attended public school and then Hunger College.   There she became active in Zionist activism. She started Columbia University Law School in 1942, then interrupted her education for a wartime shipyard job. After marriage to Martin Abzug, then a writer, and she returned to Columbia Law School and graduated in 1947. She was editor of the Columbia Law Review.admitted to the New York Bar in 1947. In her legal career, she worked in labor law and for civil rights. In the 1950s she defended some accused by Senator Joseph McCarthy of Communist associations. While pregnant, she went to Mississippi to try to stave off a death sentence for  Willie McGee.   He was a black man accused of raping a white woman. She continued her work on his case despite death threats, and was able to win stays of execution twice, though he was put to death in 1951. While working against Willie McGees death sentence, Bella Abzug adopted her custom of wearing hats with wide brims, as a way of signaling that she was a working lawyer and should be taken seriously. In the 1960s, Bella Abzug helped to found Women Strike for Peace, and she worked as a legislative director, organizing protests and lobbying for disarmament and against the Vietnam War.   In Democratic politics she was part of the Dump Johnson movement in 1968, working for alternative peace candidates to challenge Lyndon B. Johnsons renomination. In 1970, Bella Abzug was elected to the U.S. Congress from New York, with support from the reformers within the Democratic Party. Her slogan was This womans place is in the House. She won the primary, though she was not expected to, and then defeated an incumbent who had held the seat for many years, despite his accusations she was anti-Israel. In Congress, she was especially noted for her work for the Equal Rights Amendment  (ERA), national day care centers, ending sex discrimination, and working mothers priorities.   Her outspoken defense of the ERA, and her work for peace, as well as her trademark hats and her voice, brought her widespread recognition. Bella Abzug also worked against American involvement in the Vietnam War and against the Selective Service System, as a junior member of the Armed Services Committee. She challenged the seniority system, ending up as chair of the House subcommittee on government information and individual rights. She advocated for separate statehood for New York City and helped to win the Sunshine Law and the Freedom of Information Act. She lost the primary in 1972, with her district redrawn so she would compete with a strong incumbent Democrat.   She then won an election for the seat when the candidate who had defeated her died before the fall election. Bella Abzug ran for the Senate in 1976, losing to Daniel P. Moynihan, and in 1977 was defeated in a primary bid for the office of mayor of New York City. In 1978 she again ran for Congress, in a special election, and was not elected In 1977-1978 Bella Abzug served as co-chair of the National Advisory Committee on Women. She was fired by President Jimmy Carter, who had originally appointed her, when the committee openly criticized Carters budget for cutting womens programs. Bella Abzug returned to private practice as a lawyer until 1980, and served for a time as a television news commentator and magazine columnist. She continued her activism work, particularly in feminist causes.   She attended international womens caucuses at Mexico City in 1975, Copenhagen in 1980, Nairobi in 1985, and her last major contribution was at the United Nations Fourth World Conference on Women in Beijing, China. Bella Abzugs husband died in 1986.   Her health failing for several years, she died in 1996. Family: Parents: Emanuel Savitsky  and Esther Tanklefsky  Savitsky. Husband: Maurice M. (Martin) Abzug (1944). Children: Eve Gail, Isobel Jo.Places: New York Organizations/Religion: Russian-Jewish heritageFounder, Women Strike for Peace (1961)Co-founder, National Womens Political CaucusCo-chair, Presidents National Advisory Committee for Women, 1978-79President: Women-USAWomens Foreign Policy CouncilNational Commission on the Observance of International Womens YearCommentator, Cable News Network (CNN)Also: National Organization for Women, National Urban League, American Civil Liberties Union, Hadassah, Bnai Brith Bibliography: Bella Abzug and Mim Kleber. Gender Gap: Bella Abzugs Guide to Political Power for American Women. Boston: Houghton Mifflin, 1984.  Paperback.   Hardcover. Bella Abzug and Mel Ziegler. Bella!: Ms. Abzug Goes to Washington. New York: Saturday Review Press, 1972.Doris Faber. Bella Abzug. Childrens book.  Hardcover.   Illustrated.

John Lloyd Stephens and Frederick Catherwood

John Lloyd Stephens and Frederick Catherwood John Lloyd Stephens and his traveling companion Frederick Catherwood are probably the most famous couple of Mayan explorers. Their popularity is linked to their best-selling book Incidents of Travel in Central America, Chiapas and Yucatn, first published in 1841. Incidents of Travel is a series of anecdotal tales about their travel in Mexico, Guatemala, and Honduras visiting the ruins of many ancient Maya sites. The combination of vivid descriptions by Stephens and the â€Å"romanticized† drawings of Catherwood made the ancient Maya known to a wide audience. Stephens and Catherwood: First Meetings John Lloyd Stephens was an American writer, diplomat, and explorer. Trained in law, in 1834 he went to Europe and visited Egypt and the Near East. At his return, he wrote a series of books about his travels in the Levant. In 1836 Stephens was in London and here he met his future traveling companion Frederick Catherwood, an English artist and architect. Together they planned to travel in Central America and visit the ancient ruins of this region. Stephens was an expert entrepreneur, not a risky adventurer, and he carefully planned the trip following the then-available reports of ruined cities of Mesoamerica written by Alexander von Humbolt, by the Spanish officer Juan Galindo about the cities of Copan and Palenque, and by Captain Antonio del Rio’s report published in London in 1822 with the illustrations by Frederick Waldeck. In 1839 Stephens was appointed by the U.S. president, Martin Van Buren, as ambassador to Central America. He and Catherwood reached Belize (then British Honduras) in October of the same year and for almost a year they traveled across the country, alternating the diplomatic mission of Stephens with their exploring interest. Stephens and Catherwood at Copn Once landed in British Honduras, they visited Copn and spent there few weeks mapping the site, and making drawings. There is a long-standing myth that the ruins of Copn were purchased by the two travelers for 50 dollars. However, they actually only bought the right to draw and map its buildings and carved stones. Catherwoods illustrations of Copan’s site core and carved stones are impressive, even if â€Å"embellished† by a romantic taste. These drawings were made with the aid of a camera lucida, an instrument that reproduced the image of the object on a sheet of paper so that an outline could then be traced. At Palenque Stephens and Catherwood moved then to Mexico, anxious to reach Palenque. While in Guatemala they visited the site of Quirigu, and before wending their way towards Palenque, they passed by Tonin in the Chiapas highlands. They arrived at Palenque in May of 1840. At Palenque the two explorers stayed for almost a month, choosing the Palace as their camp base. They measured, mapped and drew many buildings of the ancient city; one especially accurate drawing was their recording of the Temple of the Inscriptions and the Cross Group. While there, Catherwood contracted malaria and in June they left for the Yucatan peninsula. See the Walking Tour of Palenque Stephens and Catherwood in Yucatan While in New York, Stephens made the acquaintance of a rich Mexican landowner, Simon Peon, who had extensive holdings in Yucatan. Among these was the Hacienda Uxmal, a huge farm, on whose lands laid the ruins of the Maya city of Uxmal. The first day, Stephens went to visit the ruins by himself, because Catherwood was still sick, but the following days the artist accompanied the explorer and made some wonderful illustrations of the site buildings and of its elegant Puuc architecture, especially the House of the Nuns, (also called the Nunnery Quadrangle), the House of the Dwarf (or Pyramid of the Magician), and the House of the Governor. Last Travels in Yucatan Because of Catherwood’s health problems, the team decided to return from Central America and arrived in New York on July 31st, 1840, almost ten months after their departure. At home, they had been preceded by their popularity, since most of Stephens travel notes and letters had been published in a magazine. Stephens had also tried to purchase the monuments of many Maya sites with the dream of having them dismantled and shipped to New York where he was planning on opening a Museum of Central America. In 1841, they organized a second expedition to Yucatan, which took place between 1841 and 1842. This last expedition led to the publication of a further book in 1843, Incidents of Travel in Yucatan. They are reported to have visited a total of more than 40 Maya ruins. Stephens died of Malaria in 1852, while he was working on the Panama railroad, whereas Catherwood died in 1855 ​when the steamship he was riding in sank. Legacy of Stephens and Catherwood Stephens and Catherwood introduced the ancient Maya to the Western popular imagination, as other explorers and archaeologists had done for the Greeks, Romans and ancient Egypt. Their books and illustrations provide accurate depictions of many Maya sites and a lot of information about the contemporary situation in Central America. They were also among the first to discredit the idea that these ancient cities were built by the Egyptians, the people of Atlantis or the lost Tribe of Israel. However, they didn’t believe that the ancestors of the native Mayans could have built these cities, but that they must have been built by some ancient population now disappeared. Sources Harris, Peter, 2006, Cities of Stone: Stephens and Catherwood in Yucatan, 1839-1842, in Co-Incidents of Travels in Yucatan. Photoarts Journal ( photoarts.com/harris/z.html) accessed online (July-07-2011) Palmquist, Peter E., and Thomas R. Kailbourn, 2000, John Lloyd Stephens (entry), in Pioneer Photographers of the Far West: a Biographical Dictionary, 1840-1865. Stanford University Press, pp. 523-527 Stephens, John Lloyd, and Frederick Catherwood, 1854, Incidents of Travel in Central America, Chiapas and Yucatan, Arthur Hall, Virtue and Co., London (digitized by Google).

Assignment 1 - Behavior Contract Part A & B Essay

Assignment 1 - Behavior Contract Part A & B - Essay Example emotional health, physical health, social health, spiritual health, intellectual health and environmental health. In other words, when a person strives to achieve wellness, he or she endeavors to strike the balance between these aspects. Thus, such a person is said to be leading a healthy lifestyle (McConnell 2014, pg. 49 ). As a young woman and a single mother of two daughters, life demands can at times overwhelm me. I have to keep track of every activity I partake to ensure that I observe all the aspects of my health and wellness. I have come to realized that I need to watch various areas of my life for achievement of health and wellness. Some of these key areas include my family’s nutrition, body exercising, management of friendships and family relationships, decision-making, stress management, life fulfilment and financial management among others. I hope that by formulating this health behavior contract, I will manage my health better, and expectedly, develop more as a good mother to my daughters and be more physically fit. Like anybody else, I have my strong points and my weaknesses in life. For this reason, I clearly understand the need to focus more on my strengths while striving to improve on my weaknesses. For example, I have very creditable socializing skills, and thus I am able to keep friendships for long. It is through this strength that I have developed a very cordial relationship with my daughters and family as well. Additionally, I have devised great ways of fighting and managing stress in my life through engaging in activities such as taking yoga classes, openness and problem sharing with trusted friends and meditation. On the contrary, I have some few areas that I need to improve such as on financial discipline, eating patterns and inconsistent exercising. Looking at my strengths and weaknesses as highlighted above, I can acknowledge some of the positive health behaviors that I

Stats 2 wk1 Assignment Example | Topics and Well Written Essays - 1000 words

Stats 2 wk1 - Assignment Example 4. H4: Framing of coupon savings message interacts with consumer’s choice of brands. More well-known brands are chosen with a prevention focus framing while less known brands are chosen when coupons are framed as promotions. 5. H5: Expiration date restriction interacts with consumers’ choice of brands. Familiar brands are chose if expiration date is immediate while less known brands are chosen with a longer expiration timeframe. In the first laboratory experiment 116 undergraduate students of age 18-25 participated. A 2 x 2 x 2 mixed-factorial design was considered with two levels of regulatory focus, two levels of message frame and two levels of brand familiarity. Eight product categories were selected, each with two levels of brands. As expected, type of brand showed significance. Significant interaction was found between regulatory focus and message frame indicating support of H1. Significant interaction was also observed between regulatory focus and brand choice, supporting H3. Significant interaction was also found between message frame and brand preference, indicating support of H4. In the second laboratory experiment 95 undergraduate students participated. They were classifies according to their self-concepts as consumers. Again a 2 x 2 x 2 mixed factorial design was used and attitude towards advertisement was measured. It was observed that regulatory focus had an effect on overall shopping behavior. When shoppers were focused on their ideals, longer time horizon led to higher purchase of un-promoted brands (H2). The third experiment was performed in a grocery shop with 212 participants who were handed out a discount coupon each. The framing on the coupon was either gain oriented or no-loss oriented and the expiration date was either immediate or with a longer horizon. Interaction between regulatory message and coupon saving message was observed. Significant interaction was also observed between

Literature Review of Cultural Leadership Essay Example for Free

Literature Review of Cultural Leadership Essay Cultural leadership is a diverse subject to touch upon. This aspect of leadership is constantly growing and changing. People should not look into cultural leadership with biased opinions. Dividing cultural leadership into sub groups just gives people an opinion on how to look at people differently. Cultural leadership should be looked at as a whole, as we are one, working together, with the same goal to be successful. Cultural leadership profiles are used to classify what followers expect from leaders in ten cultures cluster groups comprising of sixty-two countries. Six different leadership behavior classifications are used to show what profile is dominant in varying strengths in each region. A successful leader involves more than just planning, coordinate, managing and supervising. A successful leader also has the ability to deal with all genres of people. Whether in involves ethnicity, sexual orientation or people with different cultures. The success of an organization is highly impacted by its culture, which is part of a strategic planning of an organization. What is culture? Culture is defined as the universally shared beliefs, values, and norms of a group of people. Two factors that can hinder cultural awareness are ethnocentrism and prejudice. It is challenging for leaders because it averts them from fully understanding the world of others. Prejudice has a negative impression because it is self-orientated and restrains leaders from seeing the many sides and qualities of others. Whatever makes them unique is their culture. Having a clear understanding of one’s culture, communicating with each other will be much more efficient. Culture has been the attention of many findings across a variety of principles. In the past 30 years a significant number of studies have focused on specifically on ways to recognize and categorize the various dimensions of culture. Determining the rudimentary dimensions or charismas of different cultures is the first step in being able to recognize the relationships between them. Ever since World War II, globalization has been progressing throughout the world. Globalization is the increased interdependence (economic, social, technical, and political) between nations. People are becoming more interconnected. There is an increasingly significant amount of international trade, cultural exchange, and use of worldwide telecommunication systems. In the past ten years, our schools, organizations, and communities have become a lot more global. Increased globalization has created many challenges as well, for example the need to design effective multinational organizations, to identify and select appropriate leaders, and to manage organizations with culturally distinctly different employees. Globalization has also fashioned a need to understand how cultural differences affect the leadership performances. Globalization also created the requirement for leaders to become knowledgeable in cross-cultural awareness and practice. First, leaders need to understand business, political, and cultural settings worldwide. Second, they should learn the perspectives, tastes, trends, and technologies of multiple cultures. Third, they basically need to be able to work concurrently with people from many cultures. Fourth, leaders must be able to familiarize to living and communicating in other cultures. Fifth, they need to acquire to relate to people from other cultures from a position of equivalence rather than cultural supremacy. Anthropologists, sociologists, and many others have questioned the meaning of the word culture. Because it is a theoretical term, it is hard to define, and many different people often define it in unrelated ways. Here, culture is defined as the learned beliefs, values, rules, norms, symbols, and traditions that are common to a group of people. It is these shared qualities of a group that make them matchless. In summary, culture is the way of life, different customs, and script of a group of peoples. Related to culture, are the expressions of multicultural and diversity. Multicultural indicates an approach or classification that takes more than one culture into interpretation. It mentions to the existence of multiple cultures such an African, American, Asian, European, and Middle Eastern. Multicultural can also denote to a set of subcultures defined by race, gender, ethnicity, sexual orientation, or age. Diversity signifies to the subsistence of different cultures or ethnicities within a group or organization. Ethnocentrism is the inclination for beings to place their own group (ethnic, racial, cultural) at the center of their interpretations of others and the world. People tend to give importance and value to their own beliefs, attitudes, and values, over and above other groups. Ethnocentrism is the sensitivity that one’s own culture is better or more expected than the culture of others. Ethnocentrism is a worldwide tendency, and each and every one of us is ethnocentric to some degree. Ethnocentrism can be a major impediment to effective leadership because it averts people from fully understanding and/or respecting the perspectives of others. The more ethnocentric we are, the less open or accepting we are of other people’s cultural customs and practices. Prejudice is a general continual attitude, belief, or emotion believed by an individual about another individual or group that is based on defective or unproven statistics. It refers to assumptions about others based on previous decisions or occurrences. Prejudice involves obstinate generalizations that are impervious or change or evidence to the opposing. Prejudice is often thought in the framework of race. In addition to combating their own prejudice, leaders also face the experiment of dealing with the prejudice of followers. These prejudices can be toward the manager or the leader’s culture. Additionally, it is not infrequent for the leader to face followers who symbolize several culturally different groups, and these groups have their own prejudgments toward each other. A experienced leader needs to find ways to negotiate with followers from numerous cultural backgrounds. Training programs about culture and diversity have been admired for many years. At the center of these programs, people are educated about the degrees and characteristics of different cultures, and how to be perceptive to people in other countries and cultures. Considerate about issues about culture is useful in several ways. The discoveries about culture can help leaders recognize their own cultural biases and inclinations. Tolerant of their own preferences is the first step in accepting that people in other cultures might have different predilections Additionally, the findings help leaders to apprehend what it means to be a noble leader. Different cultures have different ideas about what they desire from their leaders. These verdicts help our leaders adapt their style to be more operative in different cultural settings. Third, the findings help leaders correspond more effectively across cultural and geographic boundaries. By considering cultural differences, leaders can become more empathic and precise in their communication with others. Information on culture and leadership has also been applied in very concrete ways. It has been used to construct culturally perceptive Web sites, design new employee orientation programs, organizing programs in relocation training, advance global team effectiveness, and expedite multinational merger implementation. These illustrations clearly specify the wide range of applications for research on culture and leadership in the workplace. GLOBE researchers allocated the data from the 62 countries they studied into regional masses. These masses provided a expedient way to investigate the similarities and differences between cultural groups, and to make significant generalizations about culture and leadership. In sum, these regional masses exemplified a valid and dependable way to differentiate countries of the world into 10 distinct groups. The GLOBE studies compromise the greatest body of findings to date on culture and leadership. GLOBE researchers studied how 17,000 managers from 62 different countries perceived leadership. They evaluated the similarities and differences between regional clusters of cultural groups by grouping countries into 10 distinct clusters; the outcome was a list of leadership attributes that were universally recognized as positive and negative. The representation of an ineffective leader is someone who is asocial, malicious, self-focused, and autocratic. The conceptualization of leadership used by GLOBE researchers was consequential in part from the work of Lord and Maher on implicit leadership theory. Concurring to implicit leadership theory, individuals have implicit beliefs and opinions about the qualities and theories that differentiate leaders from non-leaders and effective leaders from ineffective leaders. â€Å"Leadership is in the eye of the beholder.† Leadership refers to what people see in others when they are demonstrating leadership behaviors. To depict how different cultures view leadership behaviors in others, GLOBE researchers identified six global leadership behaviors: * Charismatic/Value-Based Leadership: Reflects the ability to inspire, to motivate, and to expect high performance from others based on strongly held core values. This kind of leadership includes being visionary, inspirational, self-sacrificing, trustworthy, decisive, and performance oriented. (Peter Northouse 2012). * Team-Orientated Leadership: Emphasizes team building and a common purpose among team members. This kind of leadership includes being collaborative, integrative, diplomatic, non-malevolent, and administratively competent. (Peter Northouse 2012). * Participative Leadership: Reflects the degree to which leaders involve others in making and implementing decisions. It includes being participative and non-autocratic. (Peter Northouse 2012). * Humane-Oriented Leadership: Emphasizes being supportive, considerate, compassionate, and generous. This type of leadership includes modesty and sensitivity to other people. (Peter Northouse 2012). * Autonomous Leadership: Refers to independent and individualistic leadership, which includes being autonomous and unique. (Peter Northouse 2012). * Self-Protective Leadership: Reflects behaviors that ensure the safety and security of the leader and the group. It includes leadership that is self-centered, status conscious, conflict inducing, face saving, and procedural. (Peter Northouse 2012). Cultural Leadership in organizations always seems to miss the discussion of how leadership keeps culture in organizations stable. Charisma is where it all begins. Therefore having multiple cultural leaders helps to resolve this issue. Most leaders do and say different things, but in the end, everyone just wants success. Whether that success is culture, coordination, or a profitable business, or all of those things, many people learn to cope with differences by experience. Experience is the best form of knowing, therefore, to be a great leader; you have to start somewhere. The leader, the followers, and the situation, all have to do with leadership. As well as playing a significant role in cultural leadership. Or any type of leadership for that matter. Personal qualities, perceived situation, vision and mission, followers’ and attributes, leader behaviors, performance, administrative actions, use of cultural forms, and the use of tradition all are key elements to a successful leader, their followers, the business, and the outcome of the business, organization, company. Multicultural is increasing all over the world. Even though America is known as the melting pot, everywhere across the world have cultural behaviors within their organization. Ethics affects leadership, as well as tradition. But studies complied on cross-cultural leadership have been attained, and this helps us to understand the differences between different cultures from our own. Decaregorization is a cultural leadership style for employees to become more aquinted with one another. This style helps companies get to know onw another and interact in a positive manner doing something else besides work. The leader would old a funraiser, etc. Therefore, rather than group-based interactions, this approach will focus on individuality. The following quotes are crucial to cultural leadership, and accepting differences among others. â€Å"Moral excellence comes about as a result of habit. We become just by doing just acts, temperate by doing temperate acts, brave by doing brave acts.† – Aristotle, Nichomachean Ethics (350 BCE). â€Å"Lead them with culture and regulate them by the rules of propriety, and they will have a sense of shame and, moreover, set themselves right.† – Confucius (5110479 BCE). The results of ethical leadership came up with six main themes from the responses of all six societies. Accountability, consideration and respect for others, fairness and non-discriminatory treatment, character, collective orientation – organization and social, openness and flexibility. Each society is unique, and to understand the differences, you must experience it firsthand. Reading and learning will only give your insight. Aforementioned cultural leadership must be learned in person, by the leader and its followers, for they are working towards a common goal. Leadership profiles are used to describe how cultures view leadership behaviors. There are six leadership behaviors identified by Globe researchers, they are: charismatic/value based, team-oriented, participative, humane- oriented, autonomous, and self-protective.( House Javidan, 2004) Charismatic/value based leadership is being visionary, inspirational, with the ability to motivate high performance from others based on strongly held core values. Team-oriented leadership is instilling a common purpose among team members to encourage a team effort by being collaborative, diplomatic, and administrative competent. Participative leadership involves making others in the decision making process and includes being non-autocratic and participative. Autonomous leadership is being unique, independent, and a individualistic leader. Humane-oriented leadership is being modest and sensitive to other people, being supportive, compassionate, and generous. Self-protective is self-centered, face saving, status conscious, ensuring the safety and security of the leader and group. There are ten distinct groups to differentiate countries of the world into regional clusters ( e. g. Ronen Shenkar, 1985) Middle East, made up of Qatar, Morocco, Egypt, Kuwait, and Turkey. Nordic Europe which includes Denmark, Finland, and Sweden. Latin Europe comprising Israel, Italy, Spain, Portugal, France, and Switzerland. Latin America made up of Ecuador, El Salvador, Columbia, Bolivia, Brazil, Guatemala, Argentina, Costa Rica, Venezuela, and Mexico. Southern Asia which includes The Philippines, Indonesia, Malaysia, India, Thailand, and Iran. Sub-Saharan Africa consisting of Zimbabwe, Namibia, Zambia, Nigeria, and South Africa. ( Black caucus) Anglo consists of Canada, the United States, Australia, Ireland, England, South Africa( white caucus) and New Zealand. Confucian Asia includes Singapore, Hong Kong, Taiwan, China, South Korea, and Japan. Eastern Europe is Greece, Hungary, Albania, Slovenia, Poland, Russia, Georgia, and Kazakhstan. Germanic Europe includes Austria, The Net herlands, Sweden, and Germany. Middle Eastern culture and leadership perceived to be effective in this region of the world are the interrelationships among societal culture, organizational culture and leadership methodologies. Data collected from four Middle Eastern nations (Iran, Kuwait, Turkey, and Qatar) provide an insight into the framework of societal and organizational values and management practices in Arab countries. The great majority of the population in Iran, Kuwait, Turkey, and Qatar are muslins. Turkey has a formal state ideology; the state is independent of religious rules and is run by secular rules mostly adapted from the west. Iran, Kuwait, and Qatar are not secular, but religious laws dominate. Also differences in the Islamic sects, Iran being predominately â€Å"shiite†, Kuwait, Turkey, Qatar people largely â€Å"sunni†. Language may account for part of the differences in Middle East region, while Islamic religion seems to be a common attribute. In making plans and forecasts all four nations are below average and very close to each other, which involves the concept of fate embodied in Islamic beliefs. Effective leadership attributes in Middle Eastern societies have universalistic characteristics and some culture-specific attributes with participation having a different meaning compared to western societies, being centered on satisfaction of egos rather than to improve quality of a decision. Organizational leaders tend to be more sensitive to local cultures and traditions and more future-orientated practices, plus promote change.( Introduction to the special issues on Leadership and Culture in the Middle East, Hayat Kabasakal and Ali Dastmalchian) Face saving and status are important characteristics of effective leadership, and deemphasizes charismatic/value based and team- oriented leadership. Looking after one’s job and security is of the upmost priority for most leaders in this group category. Diversity of management systems exist across contemporary Europe, and societal culture diversity remains unquestionable and frequently preserved as much as possible. The formation of the European Union has opened up all borders, increasing diversity if cultures, all intermingling, changing cultural clustering, and cultural divide between eastern and western Europe. Prior studies of cultural distinctions, cross-cultural studies between east-west and north-south European distinctions are changing from prior data and may need further studies. Managers in Germanic countries make more participative decision-making behavior, central Europe makes more autocratic decisions. West European (Nordic, Anglo, Latin) empathize more â€Å"Equality â€Å"or egalitarian commitment. East and near East countries lean more toward hierarchy or conservatism. North Europe has shown to favor equality and participation, while managers from Southern Europe prefer more hierarchy. A coaching leader is preferred in North Europe, while preference is for a directing leader in South Europe. While self centered and malevolence are seen as impeding leadership in all clusters. Eastern Europe leader would be independent while maintaining strong interest in protecting their position as leader. Nordic Europe want leaders who are inspiring and involve others in decision making, not concerned with status and other self-centered attributes. Anglo Europe want leader to be exceedingly motivating and visionary, considerate of others, team orientated and autonom ous and not autocratic. Latin America leader is charismatic/value based but somewhat self serving, collaborative and inspiring. Confucian Asia leader works and cares about others but uses status and position to make independent decisions without input of others. Sub-Saharan Africa sees effective leadership as caring, should be inspirational, collaborative, and not excessively self centered. A portrait of a leader who is high in integrity, is charismatic/value based, and has interpersonal skills is one whom almost everyone would see as exceptional. (Dorman et al. 2004) After major corporate failures and financial failures of banks and other high impact institutions, being honest and trustworthy could be a high priority for leadership positions in all culture groups. Other personal traits or learned skills would be useful and desirable attributes but lower on the priority scale. Being positive and intelligent definitely would be useful as a leader of any type of venture or business. There are a lot of other positive attributes that would be desirable for leadership; among them is one that plans ahead, having foresight to accurately see what is coming up in near and long range time predictions. Being a team builder, instilling confidence in others encouraging them with a just and dependable example. Personal traits such as being administrative skilled, decisive, and motivating people to be excellence oriented would be very beneficial to any leader and followers. Leaders should be aware and knowledgeable of the many undesirable attributes that can be obstacles in being an effective leader. Being a loner and anti-social would be very negative in showing followers your concern for them and gaining their confidence. The most visible and destructive undesirable attribute in recent events is that of being ruthless, as you would think of people in financial leadership of banks and wall street that caused the massive collapse of the world economies. Being dictatorial and egocentric is very bad for keeping a positive relationship with followers. Personal traits like being irritable and non-cooperative would be hard to understand by followers. There are many strengths associated with classifications of culture groups into clusters that can be easily be utilized for leadership profiles so as to provide a data base of reference for managers of international corporations. Providing valuable asset for training more efficient leaders is one of the strength, it also provides a good understanding of how different cultures have an impact upon leading a workforce into better cohesion and productive atmosphere in the workplace. What followers expect from leaders is a signal to upper management as to what type of person would be more effective with a certain culture group. A second strength could be that this provides useful information/guidelines about what is accepted as good and bad leadership, a yardstick for managers/leaders to measure how do I measure up? Leadership and culture are two separate studies, but inseparable in effective leadership programs. There are some criticisms on culture and leadership classification studies in that a lot of findings about perceptions of leadership in different cultures do not provide a clear set of assumptions and propositions that can be used to provide a single theory about the way culture influences the leadership process. Another one would be in that some of the terms used are hard to understand without any education about the diversity of world culture. The meanings of some terms are very vague. The conceptualizations in these studies of culture and leadership integration has had varying reception from people on that it being a process of being perceived by others as being a leader. Also the way a provocative list of universally endorsed desirable and undesirable leadership attributes are presented. Different cultures have different ideas about what they want from their leaders. Understanding the diversity of cultures in the workplace today can be very positive for leaders and followers in their pursuits. While there are many studies on culture leadership and the GLOBE Study, there is also a model that helps leaders in achieving effective cultural leadership. In that it helps them understand the difference that exits among national cultures. The model was developed by Geert Hotstede. In his research he outlines the variation of national culture into five dimensions. They are as follow: individualistic/collectivistic, high power distance/low power distance; high and low uncertainty avoidance, achievement/nurturing; and long-term/short-term orientation. Familiarity with the GLOBE Study and the Hofstede model, leadership culture is made easy and will increase organizational effectiveness. This will also create better relationship among nations. This will benefit the common good of all through respect and better communication. Individualistic people; according to Hofsede, worry about themselves and that of those who are close to them or who are like them. They tend not to trust outsiders. In contrast, collectivistic work in groups, much like team players. The second dimension of Hofsede’s study is power distance. Some cultures have accepted high power distance and others low power distance. High power distance cultures display great respect for those in authority or power holders. This model is seen based on the difference between leaders and their followers. It is obvious in pay scale, benefits and promotions. Though lower power distance: power is distributed more equally among group members; there is much lateral communication line between subordinates and leaders. Third dimension is high uncertainty avoidance. This dimension is concerned with the impact of societal norms, ritual and what is being done in avoiding uncertainty. Organizations want to be able to predict the future based the rules of cultures are used. They live under constant stress because of fear of the future. In contrast; low uncertainty avoidance is comfortable with risks, they do not impose or create friction over differences in behaviors and or others opinions. Those cultures in the low uncertainty avoidance tend to be more tolerant of others. The next dimension is achievement; those belonging to this group tend to be more aggressive. They are assertive, they are confrontational, there is a lot of greed for money and they lack humility. They encourage competitiveness among them and others. Whereas the opposite of that is nurturing, they value relationship and are genuinely concern about the wellbeing of others. The last set of dimension of natural culture is long-term orientation. They are optimistic of the future and they are persistent. Though short-term orientation, they stay in the past, they place high importance on values of the past. In addition to the Five Dimensions of National Culture as described by Hofsete, there is for additional dimensions that affect cultural leadership. They are as follows, and I quote as listed in Northouse (2010): * Institutional Collectivism: An organization or sociality encourages institutional or societal collective action. (Peter Northouse 2012). * In-Group Collectivism: People express pride, loyalty, and cohesiveness in their organizations or families. In-group collectivism is concerned with the extent to which people are devoted to their organizations or families. (Peter Northouse 2012). * Gender Egalitarianism: An organization or society minimizes gender role differences and promotes gender equality. (Peter Northouse 2012). * Assertiveness: People in a culture are determined, assertive, confrontational, and aggressive in their special relationships. (Peter Northouse 2012). * Future Orientation: People engage in future-oriented behaviors such as planning, investing in the future, and delaying gratification. (Peter Northouse 2012). * Performance Orientation: An organization or society encourages and rewards group members for improved performance and excellence. (Peter Northouse 2012). * Humane Orientation: A culture encourages and rewards people for being fair, altruistic, generous, caring, and kind to others. (Peter Northouse 2012). Through all of the studies it has been concluded that there is exact correlation between the culture of an organization and its effectiveness. And it also shows that a lot of those dimensions have a negative impact on the organization. In conclusion, cultural leadership is one of the major principles every organization, company, person needs to fully grasp. For decades, many researchers have been prophesying that globalization, increased technology, civil rights legislation, and changing demographics will generate new encounters for leaders who administer a diverse organization. All of these elements place a considerably improved probability that workers from both genders, diverse nationalities, ethnic backgrounds, numerous races, and a mixture of religious will be essential to work jointly. This in sum, employees must work together to create a positive environment. This is what naturally will happen, and this is an international effort. References Leadership Theory and Practice Fifth Edition Peter G. Northouse Introduction to the Special Issue on Leadership and Culture in the Middle East(2001) Hayat Kabasakal Ali Dastmalchian Cultural Variations Across European Countries(2000) Felix C. Brodbeck Michael Frese THE INTERNATIONAL JOURNAL OF INTERDISCIPLINARY SOCIAL SCIENCES (http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=a2b5ee8b-a9d2-4bae-a8ed-16919582d9c5%40sessionmgr115vid=4hid=14) Chrobot-Mason, Donna, Ruderman, Marian N. Weber, Todd J, Oholott, Patricia J, Dalton, Maxine A. (Nov 2007) Illuminating a Cross-Cultural Leadership Challenge: When Identify Groups Collide. Volume 18 (11) 2011 (26). Retrieved From http://discover.linccweb.org/primo_library/libweb/action/display.do

Unattainable Equaility Depicted in Carson McCullerss Sucker Essay exam

Anomalies in Equality Equality is something that people have been fighting for for a long time, but is it really the answer to prejudice and pride? In the story "Sucker" Pete and Sucker live together like brothers, but their relationship does not reflect that. Pete treats Sucker like property, instead of a person. The distance between them that is a result of Pete’s mistreatment of Sucker is eventually closed by a period of peace, a short time when they both discover each other and begin to function together in a loving and brotherly way. This balance is soon broken by an outburst of Pete’s. The fight causes Sucker to give up passionately following Pete and rethink their relationship. Suckers revelation leads him to become a more sociable person. Sucker trusted Pete to a fault, the fight is the solution to Suckers gullibility and mindless following because it forces him to grow up and away from his childhood idol, Pete. When looking at the situation briefly, it seems the answer is equality . Equality seems to solve Pete’s mistreatment and dominance over Sucker, and it would also prevent Suckers great change and the permanent tension between sucker and Pete that resulted. But is equality a solution, or a problem all its own? The cause and the solution to his problems both start with the mistreatment of Sucker and his inferiority to Pete. Pete is dominant over Sucker. Pete and Sucker live together as if they are brothers, but they do not act as if they are. There is no equality in their relationship, Sucker is treated like a dog, and Pete acts like his cruel master. "Whenever I would bring any of my friends back to my room, all I would need to do was just glance once at Sucker and he would get up from whatever he was busy... ...was perfect equality then your choices would not influence your life, because nothing is better than anything else. Life would become shallow and unfulfilling. Humanity needs someone to love and someone to hate. Is there such a thing as equality? Can you truly look at a person and say they are your equal, or are we too judgmental? No, as humans we are doomed to see the flaws in others and ourselves. The only way to truly have equality is to either have perfection, or to discard individuality all together. Seeing flaws is the only way to improve both ourselves, and others. To have equality is to sacrifice progress. Someone has to be the weak one. Without weakness there is no basis for strength. Without flaws there is no preference, and without preference there is no love. Life would become shallow and unfulfilling. Humanity needs someone to love and someone to hate.

Local Literature for Entrance Exam Registration Essay

Every year thousands of high school graduating students seek admission to PUP through its College Entrance Test (PUPCET). For the School Year 2008-2009, the Admissions Office recorded approximately 42,000 applicants. During peak periods of application, it takes several hours to complete this process. At times applicant has to return to PUP to finish the transaction. Time and resources spent by the applicants and by the University could have been used to more productive activities. Moreover, during the month of October and mid-December, the Admissions Office has to suspend processing of application to allocate their resources to the processing of mid-year graduation and to attend to the enrollment for second semester. The existing system does not integrate the data captured by various offices involved in the processing of the PUPCET. The Admissions Office, Accounting Department, Cashier, Guidance and Counseling, Scholarships, Student Services, Academic Units, Research and Development, Human Resources are just some of the units who will use the information by this system. In addition, the University is required to submit data and reports regularly to external agencies such as the Commission of Higher Education (CHED), Department of Budget and Management (DBM), Congress, etc. The absence of an integrated database tends to result to data inefficiency, which affects the quality and objectivity of the recommendations, decisions and plans by the policy-making body or administrators and other stakeholders. In order to address this problem, PUP iApply (formerly codename â€Å"Project Silangan†) was conceptualized. Applicants benefit from the proposed system as compared to the existing systems, because they can Apply anytime, anywhere at their convenience using any personal computer connected to the Internet, save on cumulative expenses (transportation fare, food, etc. ), save on time and energy (transportation, falling-in-line), and verify status of application anywhere, anytime. These are just a few of the ways PUP iApply can impact the bottom line and simplify the admission process.

Me seek death

Triangle Skills to Solve Problems For each word problem below, you must draw a picture and show your work towards a solution. Solutions are given for each problem. Since these are real-life type problems, answers should be decimal approximations as opposed to being in simplest radical form. You are allowed to use anything you know about triangle similarity, right triangles and right triangle trigonometry. This assignment is a learning target and is required to pass this semester.P = Do these problems if you want a Proficient score for this learning target HP = Do Hess problems if you want a Highly Proficient score for this learning target A = All students are required to do these problems P 1) A soccer ball Is placed 10 feet away from the goal, which Is 8 feet high. You kick the ball and it hits the crossbar along the top of the goal. What is the angle of elevation of your kick? (38. 70) P 2) If a person 5 Ft 10 inches tall casts a 7 Ft. 4 inch shadow, how tall is a person who casts a shadow 6 Ft. 8 inches long? Put answer in feet and 4 inches) P 3) Michelle delivers books to school libraries. Her truck has a slide out ramp for unloading the books. The top of the ramp Is 3 feet above the ground. The ramp itself Is 5. 2 feet long. What is the horizontal distance the ramp reaches? Also, what Is the angle of elevation of the ramp? (4. 25 Ft. ; 35. 20) A 4) An airplane is at an elevation of 35,000 Ft. When it begins its approach to an airport. Its angle of descent is 60. What is the horizontal distance between the plane and the airport? Also, what is the approximate air distance from the plane to the airport? 63 miles; 63. 4 miles) P 5) Pete has a 15-foot ladder. The safety instructions recommend he should have he base of the ladder 6 feet from the base of the wall he will lean the ladder against. How high will the ladder reach on the wall? (13. 75 feet) A 6) A lighthouse keeper observes that there Is a 30 angle of depression between the horizontal and the line of sight to a ship. If the keeper Is 19 meters above the water, how far Is the ship from shore? (362. 5 meters) opposite bank. (90 meters) HP 8) Mart is standing 4 Ft. Behind a fence 6 Ft. 6 inches tall.When she looks over the fence, she can Just see the top edge off building. She knows that the building is 32 Ft. Inches behind the fence. Her eyes are 5 Ft. From the ground. How tall is the building? Give your answer to the nearest half-foot. (See diagram below) (18. 7 feet) A 9) A 25-foot ladder is placed against a building. The bottom of the ladder is 7 feet from the building. If the top of the ladder slips down 4 feet, how many feet will the bottom slide out? (slipped 8 feet) A 10) Driving through the mountains, Dale has to go up and over a high mountain pass.The road has a constant incline for 7 miles to the top of the pass. Dale notices from a road sign that in the first mile he climbs 840 feet. What is the height of the mountain pass? (5280 feet = 1 mile). Also, how steep is the i ncline in degrees? (Answer in feet) (6510 Ft. ; 9. 20) HP 11) You want to hang banner that is 29 Ft. Tall. You are thinking of hanging it outside from the third floor of your school, but need to measure to see if it will fit there. The trouble with measuring the direct distance is that there is a large 6 Ft. Tall bush in the way at the base of the school building.You throw a 38 Ft. Long rope out the window to a friend on the ground. She walks away from the building until the pop is taught. Upon measuring, she finds the angle of elevation of the rope to be 700. Will the banner fit on the wall and be completely above the bush? How much space will there be between the top of the bush and the bottom of the banner? (Banner will fit with . 7 off foot to spare) HP 12) Chris is mailing his friend a poster that has been rolled up in a long tube. He has a box that measures 20 inches by 8 inches by 4 inches. What is the maximum length the rolled poster can be? Where you label the dimensions on your drawing on the box won't affect your answer) (21. 7 inches) HP 13) Elena is standing on a plateau that is 800 Ft. Above a basin where she can see two hikers. The angle of depression from her line of sight to the first hiker is 250 and to the second hiker is 150. How far apart are the two hikers? (1270 feet) HP 14) The front and back walls of an A-frame cabin are isosceles triangles, each with a base 10 m and sides of 13 m. The entire front wall is made of glass that cost $120/mm. What did the glass for the front wall cost? $7200) angle of elevation of the sun was 550, the length of the shadow cast by this flagpole as 210 Ft. Find the height of the flagpole to the nearest foot. Also, what was the length of the shadow when the angle of elevation of the sun was 340? (300 feet; 444. 8 feet) A 16) International rules of basketball state the rim should be 3. 05 meters above the ground. If your line of sight to the rim is 340 and you are 1. 7 meters tall, what is the horizontal dista nce from you to the rim? (2 meters) P 17) Eagleburger is 17 miles south of Linebacker, and Linebacker is 5 miles west of Pueblo.Carson lives nine miles north of Linebacker. How many miles will Carson eave to drive altogether from his home to Eagleburger if he stops in Pueblo on the way? (Make sure he goes the shortest distances possible) (28 miles) P 18) A student looks out of a second-story school window and sees the top of the school flagpole at an angle of elevation of 220. The student is 18 Ft. Above the ground and 50 Ft. From the flagpole. Find the height of the flagpole. (38. 2 Ft. ) HP 19) You need to add 5 supports under the ramp, in addition to the 3. 6 meter one so that they are all equally spaced. You should have six supports in all.How long should each support be? Also, what is the angle of descent of the ramp? (220) A 20) A 17-foot wire connects the top of a 28-foot pole to the top of a pole. What is the shortest length of wire that you could use to attach the top of th e short pole to the bottom of the tall pole? (25 feet) A 21) Juanita, who is 1. 82 meters tall, wants to find the height off tree in her backyard. From the tree's base, she walks 12. 20 meters along the tree's shadow to a position where the end of her shadow exactly overlaps the end of the tree's shadow. She is now 6. 1 meters from the end of the shadows.How tall is the tree? 5. 46 meters) HP 22) A giant California redwood tree 36 meters tall cracked in a violent storm and fell as if hinged. The tip of the tree hit the ground 24 meters from the base. Researchers wished to investigate the crack. How many meters up from the base of the tree would they have to climb? (10 feet) HP 23) George is looking out from a window 30 feet above the street. The angle of elevation is 500 to the top off building across the street. The angle of depression to the base of the same building is 200. Find the height of the building across the street. (128. 2 Ft)